The front desk staff provided exceptional service, especially Noel, who went out of her way to address our room issue. While our initial room was unclean, Noel took the initiative to clean and prepare an upgraded room for us. The location was convenient, with nearby dining options. However, the overall cleanliness of our first room was disappointing, and other guests appeared to be impacted by ongoing renovations.

We had a great stay with a comfortable king bed and delicious breakfast options. The room was clean, but the decor slightly differed from the photos. Would definitely return!

The room was updated, but I wished for extra bedding.

Family with children somewhat disappointing

The staff were genuinely nice, especially at the front desk, they tried hard to help. The breakfast was decent too, although it could've been stocked better on the busy days.

It wasn't exactly inexpensive but for the price, you would expect a bit more cleanliness.

The decor was charming and cozy, making it feel like home. The accessibility for seniors was a lovely touch, especially with the wider bathrooms and grab bars for safety. I felt comfortable and welcomed throughout my stay.

More seating in common areas for seniors.

The outdoor pool was a big hit with my kids, and we loved enjoying the fitness center. The staff was accommodating, making our family stay pleasant. There are plenty of nearby activities like golf that kept us entertained during our visit.

In my wife’s opinion, the noise from late-night guests made it tough for the kids to sleep. More soundproofing would really make a difference.

Zachary's food scene is a treat! Grab some sweet Mary Lee Donuts and treat yourself. they're a must-try! The staff at Holiday Inn Express was super friendly and made our stay feel brighter.

I wish there'd been extra bedding in my room—would've loved to cozy up more. Also, it was a bit of a hassle having to request items that should've been stocked.

The stay was pleasant and relaxing. The room was clean and equipped with a microwave and refrigerator. The breakfast spread was extensive and delicious. Staff were friendly and responsive. I enjoyed the convenience of nearby amenities.

Great location and friendly staff

I recently stayed for a night and found the location very convenient for exploring Zachary. The staff were friendly and went out of their way to make me feel welcomed. However, the beds could use some updating for better comfort.

The staff were friendly and responsive. I found the room clean and fresh, which was important for my work trip. I had a pleasant experience overall, except for the elevator noise, which was a distraction. As a single traveler, I appreciate when staff make an effort to ensure comfort.

The elevator seemed to be malfunctioning and the pillows did not support my neck well. The back parking area had some flooding risks.

Great wi-fi and friendly staff, but the renovation noise was annoying at night.

During my stay at the Holiday Inn Express in Zachary, I appreciated the clean, spacious room and the excellent complimentary breakfast. I noticed they could improve the room cleaning. Despite this, the friendly staff made my visit good.